FAQ

HOW DO I INSTALL STORY FRIEND?

First of all you need an iPhone running iOS 9 or later. Then you simply download Story Friend from the App Store and that’s it.

WHAT CAN I DO WITH STORY FRIEND?

Story Friend gives you a moment of context in a fragmented media world by making you part of a bigger story.

You choose a tag, and Story Friend gives you thousands of media files from different social media. You can then mix them into a visual story with a unique tag and share it with your friends. Or, you can shoot new photos using Story Friend and even add your own photos from Instagram.

By tapping the People button you can see other users interested in the same tag as you.

WHERE DOES THE MEDIA AND PEOPLE I FIND COME FROM?

We are currently pulling media from seven different sources: Youtube, Vimeo, Instagram, Soundcloud, Flickr, Tumblr and Twitter. We are going to be adding more in the future. If you know of a service or archive that you’d like to see us include feel free to get in touch.

HOW CAN I FIND MY OWN MY PHOTOS, VIDEO AND AUDIO?

First you have to upload and share your media on one of the sources that Story Friend currently links to (Vimeo, Youtube, Soundcloud, Instagram, Flickr, Tumblr and Twitter). Then you tag your media with something that makes sense to you. When you go back to Story Friend and search for that tag your media will appear.

If you’re using Story Friend to shoot photos, then it’s much easier, of course, and you can find your photos in My Media.

This is also where you can connect your Story Friend account with your Instagram account. By doing so you can always see your Instagram media by tapping the My Media button.

WHO IS USING STORY FRIEND?

Story Friend is for anyone who likes to share great content with inspiring people.

IS IT FREE?

Yes, it’s currently free to use Story Friend.

I REALLY LIKE WHAT YOU ARE DOING, HOW CAN I SUPPORT YOU?

We would really appreciate if you give us a good review on the App Store. It’s also a great help if you spread the word about Story Friend to your friends.

WHAT ARE THE TECHNICAL REQUIREMENTS TO USE STORY FRIEND?

You need to be connected to the Internet and preferably be on 3G or faster. While Story Friend will work on slow connections, things like browsing and collecting media will slow down significantly. Secondly, you need an iPhone running iOS 9 or later.

HOW DO YOU DEAL WITH PRIVACY AND PERSONAL DATA?

If you are just using Story Friend as a way of browsing media we are not storing any of your private data (we are storing general stats about the way everyone browses our app, but that’s anonymous data). If you choose to start making stories we will be storing your username, e-mail, description and the stories you have created. We do our outmost to keep this data secure and private, and use the highest industry security measures.

HOW DO YOU DEAL WITH INAPPROPRIATE CONTENT AND COPYRIGHT?

Our mission is to bring stories and people together. A key to this is content that makes you more knowledgeable, discuss social injustice, makes you laugh, cry and see life in a new light. So we are trying to ensure that this is the content that fills Story Friend by blacklisting anything that violates copyright or is inappropriate like porn, hate speech and illegal activities. But like any search engine and platform we are a reflection of everything that’s out there, and if people share bad stuff on the Internet, it might make it’s way to our search results. We rely a lot on users like you to discover and report this, so we can remove it. If you’d like to hear more about our thoughts on copyright, you should check out this blog post.

CAN I GET STORY FRIEND IN MY OWN LANGUAGE?

No. In general we are trying to make Story Friend work for anyone in any language by making it highly intuitive to use, but currently the only supported language is English. However, we are planning ways to use Storyfriend in multiple languages.

CAN I USE STORY FRIEND IF I AM UNDER 18 YEARS OLD?

Yes, you can use Story Friend if you are under 18 years old, and if you are 13 years or older, and have obtained consent from your parent, teacher or school (or other guardian).

DO I NEED TO PROVIDE ANY WRITTEN CONSENT FROM PARENT OR SCHOOL TO STORY FRIEND TO BE ABLE TO SIGN UP?

No, you don’t need to provide Story Friend with any written consent. By checking the box “I agree to the Terms of Use” you indicate that you have obtained consent from your parent, school or other guardian.

DOES A SCHOOL NEED TO HAVE WRITTEN CONSENT FROM PARENTS TO LET STUDENTS BELOW 18 YEARS USE STORY FRIEND?

No, the school’s consent works in place of the parent’s consent. Note that children below 13 years of age are not allowed to register an account at Story Friend.

I HEARD YOU HAD AN API. WHERE DO I GET ACCESS TO THAT?

Actually we don’t have a public API just yet. But if you have a concrete idea for using our API (which we are keeping to ourselves right now) please feel free to let us know.